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What currency are the prices do I see in the site?
All prices are in GBP.

I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 1-2 working days (seasonal holidays/ Bank holidays NOT included) for your order to shipped out, average arrival times of your order is 1-4 working days depending of what shipping service you picked. 
Tracking numbers will be updated on the same days your order has been SHIPPED. If you don't have a tracking number after 24 hours of the item being shipping please email us at

I am not in love with my order, can it be returned? What if there is an issue?
We offer a 100 % money back guarantee, if the product is defective or damaged. We give you 30 days to send it back to us for a full refund. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please Include a name and order number on the returned parcels.
Please note: If your package is on the way, you must wait for it to arrive and return it before receiving a refund.

Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please email us at your earliest convince to get your order cancelled & get a full refund.

I have entered an incorrect address what do I do now?
If you have miss spelled or auto filled in a incorrect address, simply reply to your order conformation email and confirm. Once you double check if the address given is wrong kindly notify us via email If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.

How long does shipping take?
Shipping times vary depending on what shipping service you have paid for. For example if you picked Royal Mail 24 Hour Tracked you should receive your order in 1-2 working days & if you’ve picked Royal Mail 48Hour Tracked then you should receive your order in 2-3 working days. These time frames are for all UK Orders only! All international orders can take anywhere from 5-10 working days to arrive depending on your location. 

Where is my order sent from?
All orders are sent from are UK fulfillment center based in Greater Manchester. 

I have a question that wasn't answered, can you please help?
Absolutely! Please send us an email and we will be happy to assist you in any way we can.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.